None of my products were over half used & two were never used. If a gift card is issued instead, it’s essentially an instant return.Īsk the Reader: What’s been your experience with the Bath & Body Works return process? Good, bad, or simply amazing? When a return is refunded back to your original form of payment it takes 3-5 business days on average. How Long Does It Take For My Return to be Processed? In-store purchases can ONLY be returned to a Bath & Body store and not via the mail. See Also: Lululemon Return Policy: We Make Sense of a Confusing Policy How About Returning In-Store Purchases Via the Mail? You can use your online invoice or confirmation email as your “proof of purchase” receipt. Just bring your online purchase back to ANY Bath & Body Works location and get a refund. Can My Return Ever Be Denied?įrom talking to an employee, I was told that “return policy abuse” cases are left up to individual store managers.īottom-line…don’t abuse their policy as it could easily end up going away for all of us. I’m guessing if you abuse their liberal policy they can refuse your return at some point. While they won’t necessarily admit it, you can almost guarantee Bath & Body Works is tracking your returns. See Also: Sephora Return Policy: Let’s Break It All Down For You Are My Bath & Body Returns Being Tracked? I verified this with a chat rep from Bath & Body and was told “Returns can be denied if you try to return an empty bottle or candle jar.” The one thing you probably can’t return is EMPTY bottles or completely used candles. They want you to “love it” so you can return anything, anytime, for ANY reason. She also added that she hopes people DON’T abuse this generous policy as it will inevitably be dialed back if they do.Īnd then asked her if she’s ever had someone return something that was pretty much empty and she said “Yes, once or twice but not very often.” Is There Anything That Can’t Be Returned? I hit up a Bath & Body employee and asked if this was actually true and she told me it ABSOLUTELY was. See Also: Ulta Return Policy: We Answer ALL the Hard Questions What If I Used Most of the Product?Īmazingly, they will still let you return a product that has been opened and used, even if it’s almost gone. You can make a return 5 years after your purchase date and they’ll STILL take the item back for store credit, even without a receipt. The amazing part about the Bath & Body Works return policy is that there is NO timeline for making “receipt-less returns”. If you lose your receipt you can still get store credit or an exchange. Not a big deal unless you were really hoping for a refund back to your credit card. See Also: 11 Brilliant Ways to Save Money at Bath & Body Works What If I Lost My Receipt? Since Bath & Body Works has no idea what you originally paid, you’ll get the lowest selling price of the item when you opt for store credit. You can still return the item(s) but you’ll have to settle for store credit or an even exchange. If you want a refund back to your original form of payment you’ll need to bring the item back, with your receipt, within 90 days of purchase. How Many Return Days Does Bath & Body Works Give Me? Here’s what I discovered, I hope this information helps you with your next return. Turns out the Bath & Body Works return policy is pretty amazing and actually sounds too good to be true, so I figured I better look into it. Let’s just say it REALLY got my attention. My wife and I were at our local Bath & Body Works over the weekend, buying some Christmas gifts for our daughters, when I read the posted sign talking about their return policy.
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